What is Fixflo?
Rubicon uses Fixflo, an online fault reporting system that not only enables you to report in detail, but also has a facility to upload photos to ensure that we fully understand your needs and send the correct engineer – benefitting both landlord and tenant alike.
Intelligent Maintenance are our preferred contractors. They carry out an initial 3-month inspection of all our managed properties followed by 6 monthly thereafter. This ensures that we protect the interests of our landlords by reporting on any required preventative maintenance issues, whilst ensuring that the tenants can enjoy a trouble-free tenancy. We have been working closely with Intelligent Maintenance for approximately 5 years, a duration throughout which they have upheld the high standard of work that we have come to expect. They have built an excellent rapport with our tenants and are trusted to enter their homes with our management keys.
Intelligent Maintenance also runs our 24-hour emergency fault reporting service, so as a tenant of a managed property, you can rest assured that help is close at hand should a problem occur.